Transportation

Pete & Harry accepts the economic responsibility if products are damaged or go missing during transport. Should the product be damaged on arrival, you are required to contact our customer service team within 14 days of receiving the product. We do not accept economic responsibility for products that are damaged or go missing during the transport of returns.

Non picked up goods

If you fail to collect your order, we reserve the right to charge you for all costs that encure when handling your order and shipment back to the Pete & Harry depot. This cost will be deducted from your initial payment of the order.

Incorrect, misplaced or duplicated orders

If a Pete & Harry customer receives wrong (and or duplicate) order(s), Pete & Harry reserves the right to order all products to be sent back in their original condition. The customer is required to return the product(s) to Pete & Harry with no exceptions. Pete & Harry is responsible for paying for shipping charges that occur during the return process.

In the event of a product being listed for an incorrect price because of technical error or mistake by personnel of Pete & Harry AB, we reserve the right to cancel the order. We will refund the customer payment and inform the customer of the situation.

Violation of rules

Peteandharry.com holds the right to cancel and refund any orders that are suspected to be fraudulent or otherwise harmful. We do this in order to secure the safety of our consumers' transactions on our website.

Peteandharry.com reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site.

Individuals violating the restriction of password protected areas of the site may be subject to prosecution.

Force Majeure

In case of Force Majeur, peteandharry.com obligations are procrastinated. The contract between you and peteandharry.com can in such cases be partially or fully terminated by yourself or by peteandharry.com. A Force Majeur is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.

Peteandharry.com will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.